Pollution Incident Response Management Summary

Albion Park Rail bypass – Environmental reporting

For project emergencies contact 1800 708 727

Pollution incidents

Under the NSW environmental legislation pollution incidents causing or threatening material harm to the environment must be notified to the relevant authorities. Material harm includes actual or potential harm to the health or safety of human beings or to ecosystems that is not trivial, or actual or potential loss or property damage exceeding $10,000.

Contact details

The contact details for the relevant agencies are listed in the table below.


Emergency Contact

Phone Number

State Emergency Services13 25 00
Fire and Rescue of NSW1300 729 579
OccCorp – Injury Reporting1300 666 303
Transport Management Centre13 17 00
Southern Region Traffic Operations Unit4221 2448
Workcover Authority
WorkCover Assistance Services13 10 50
After Hours Emergency Contact9214 9220
Construction Hotline9370 5881
Poisons Information Centre13 11 26
Local Councils
Wollongong City Council02 4227 7111
Shoalhaven City Council02 4429 3111
Employee Assistance Program (EAP) Counselling1800 337 068
Environment Protection Authority (EPA)13 15 55
Illawarra Health District4222 5000
Fauna Rescue
WIRES – Australian Wildlife Rescue Organisation1300 WIRES (094 737)
NPWS (in circumstances when WIRES is unavailable)1800 629 104
NPWS1800 629 104
NSW Heritage – reporting potential non-indigenous archaeological relics or sites9873 8500
Telstra13 20 00
Optus1800 200 487
Jemena Networks and Eastern Gas Pipeline13 16 26
Endeavour Energy (electricity)13 10 03
Sydney Water13 20 90
TransGrid1800 027 253
NBN Co1800 626 762
Sydney Trains and Rail Corp1300 038 500

Community Notification

In an unlikely event of pollution incident occurring that threatens to cause harm to human health or the environment, the following notification protocol will be followed:

  • Environmental and Community Relations Managers staff will determine the community notification catchment depending on the nature of each incident
  • Early warnings will be issued by phone calls, web updates and door knocking to affected residents
  • Notifications to affected residents will include details of incident, time frame of the impact and the mitigation measures put in place
  • Instructions to residents to minimise health impact i.e. for airborne chemicals residents will be advised to close windows and doors, to take extra care if they have respiratory issues, keep children inside and protect animals, where possible, and
  • Sensitive receivers i.e. schools, nursing homes and hospitals will receive priority notification of pollution incidents.


Click to go to the Albion Park Rail bypass webpage on the Roads & Maritime website for more information.


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